Precautionary Measures regarding COVID-19/Coronavirus
Dear Residents and Families,
We are in the midst of an unprecedented global pandemic with the COVID-19 Coronavirus. This county has not experienced a pandemic in over 100 years.
Federation Housing’s board of directors, management and staff are relying on information and directives provided by the federal government’s CDC, state and city governments.
What can you do to help your family member?
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Call and check on them. Seniors are lonely and afraid at this time.
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Monitor their medications and make sure that they have enough.
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Shop for groceries or arrange grocery/food service deliveries.
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For residents with aides – please make sure that aides are arriving as scheduled.
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All of our buildings are open as residents rely on their family and aides/attendants.
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Our management offices are OPEN and our management staff is on site daily M-F. While our offices are open for business they do remain closed to walk-ins. Staff can be contacted by phone and visits are by appointment only. (Phone numbers are listed in the Communities section of our website.)
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For non-emergencies, residents can call their property and leave a voicemail and we will return their call as soon as we can.
Information Shared with Residents
The information below was sent to all of the residents last week and translated into seven languages.
We are urging you not to panic but instead take simple precautionary measures to protect yourself and those you interact with.
Below are some basic guidelines:
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If you are sick, seek medical treatment.
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If you are feeling sick, sneezing, coughing or have a fever – STAY IN YOUR APARTMENT. This is the best way not to spread sickness.
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AVOID CONTACT WITH OTHER PEOPLE.
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If you are feeling sick, do not sit in the lobby or any other public spaces.
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If you are feeling sick, please do not go to the Manager’s or Service Coordinator’s offices. Call us on the phone if you need assistance.
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If you are feeling sick, sneezing, coughing or have a fever, do not call for maintenance unless you have a maintenance emergency. We can make routine repairs when you feel better.
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Van services are cancelled at this time.
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Practice Good Hygiene – wash your hands frequently, cover your mouth/nose if you sneeze or cough. Wash your hands after you have been in the common areas. This includes after going to the mail room, trash rooms, using elevators and commonly used doors and touch points.
Management has also taken the following precautionary measures within your building/home which will remain in place until further notice:
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We have closed/locked all community spaces including the community room, social rooms, game rooms, computer center, restrooms, library and chapel.
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Laundry rooms, mail rooms and common lobbies will remain OPEN.
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Activities & Social programs, including religious services, Golden Slipper Gems, etc. have been cancelled until further notice.
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Boxed lunches will continue to be provided to those who participate in our meal programs, however those boxed lunches will be distributed to you to take to your apartment for consumption. NO community room space will be provided for consumption of the boxed lunch.
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Van transportation has been cancelled.
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Property Staff will routinely disinfect the common areas, door handles, bathrooms and elevators.
COMMUNITY RESOURCES
Throughout this pandemic, food insecurity may be a major hardship for our vulnerable senior population. Please see below for a list of community resources that may be able to assist you or your loved one at this time:
While the Philadelphia Corporation for Aging (PCA) office is currently closed, home delivered meals (HDMs) delivery will continue as normal for current participants.
Should you or your loved one not be a current participant of a HDM program under the aging WAIVER, you can contact individual private-pay meal delivery organizations including but not limited to:
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Mom’s Meals: 866-971-6667
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Kosher Meals on Wheels through Kleinlife: 215-698-7300
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Northeast Meals on Wheels: 215-745-9066
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*Contact to verify geographic region served*
Local grocery stores are adjusting hours specifically for seniors, including but not limited to:
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Netcost: seniors only from 7 am to 9 am
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Whole Foods: Open one hour earlier for seniors only
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Giant: seniors only from 6 am to 7 am
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Acme: seniors only from 7 am to 9 am (Monday-Friday)
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*Contact to verify adjusted hours*
Local grocery stores offer grocery delivery services including but not limited to:
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Giant
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ShopRite
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Acme
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*Contact to verify geographic region served*
Visit https://www.philabundance.org/find-food/food-map/ to locate the food pantry closest to you
Federation Housing works with a local food provider to offer residents boxed lunches 1-3 days per week.
Residents should feel encouraged to order as many meals as they would like. $1/meal
Our property's service coordinators will continue to monitor and respond to messages left on their voicemail.
In the event of an emergency, call 911.
MORE INFORMATION
For more information on the COVID-19, please visit the CDC website:
https://www.cdc.gov/coronavirus/2019-ncov/index.html
Pennsylvania Department of Health:
https://www.health.pa.gov/topics/disease/Pages/Coronavirus.aspx
We thank you for your cooperation and understanding.
Eric Naftulin
Executive Director